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ABA TEAM LEADER CERTIFICATE

Designed to help individuals develop the necessary skills to effectively lead and manage teams. The courses in the program have been developed for bankers who directly supervise or collaborate with others in the bank. Successful team leaders focus on both team purpose and individual tasks, promote shared responsibility, identify methods for rewards and recognition, communicate effectively with team members and stakeholders, coach team members, and help manage the change process.

Courses include:
Banking Today*
Coaching for Success 
Dealing Effectively with Co-Workers 
Effective Written Communication 
Ethical Issues for Bankers (new version included Jan. 2018)
Managing Change 
Meetings that Work 
Presentations Skills
Rewards and Recognition 


WOMEN IN BANKING RESOURCES
"Research shows that diverse management teams produce higher ROIs. As diversity, including gender diversity, is recognized as a competitive advantage, smart leaders will work to overcome factors that inhibit the development of women leaders."  
—Dorothy Savarese, Former ABA Chairman and Chairman, President and CEO, Cape Cod Five Cents Savings Bank