ALL AVAILABLE PRESENTATIONS WILL BE POSTED. PLEASE CHECK BACK! View full agenda  for breakout session times.

COMMERCIAL LENDING TRACK

ECONOMIC UPDATE
STRESS TESTING YOUR LOAN PORTFOLIO
LESSONS FROM ONE BANK’S COMMERCIAL LOS DEVELOPMENT JOURNEY
UNDERSTANDING POLICY STATEMENT ON PRUDENT COMMERCIAL REAL ESTATE LOAN ACCOMMODATIONS
CAPITAL ACCESS PARTICIPATION
C AND I HAZARDS AND HOW TO AVOID

CUSTOMER SERVICE/SALES TRACK
WE DON’T HAVE A SALES CULTURE. BUT WE HAVE TO GROW DEPOSITS/LOANS
YOU’LL HAVE TO CALL DEBORAH. I’M ONLY A TELLER
MARKETING THROUGH DIGITAL CHANNELS WITH AN EMOTIONAL CONNECTION
THE EVOLVING CUSTOMERS – NEW TOPIC
RENEWABLE DEPOSIT SOURCES: IRAS, HSAS
DRIVING EFFICIENCY AND CUSTOMER ENGAGEMENT: LEVERAGING NO-CODE FOR BANKS

HUMAN RESOURCES TRACK
AVOID TALENT GAPS: SUCCESS PLANNING
HARNESSING THE POWER OF DEI AND BELONGING
MANAGING MORTGAGE ORIGINATION COMPENSATION
HR BINGO – LEGAL UPDATE
IS YOUR CULTURE COSTING YOU?
THE GOOD, THE BAD AND THE UGLY: GROUP DISABILITY INSURANCE AND SUPPLEMENTAL STRATEGIES

MARKETING TRACK
MARKETING THROUGH DIGITAL CHANNELS
MAKING THE MOST OF YOUR FIN LIT PROGRAMS
PROTECTING CUSTOMERS FROM FRAUD
GOOGLE TIPS AND TRICKS
AI TOOLS RESHAPING MARKETING
MAKING THE SWITCH TO .BANK PANEL

RETAIL LENDING TRACK
MANAGEMENT OF STRATEGIC DEFAULTS
CFPB NEW RULES
CORE AUDITS ON THE MORTGAGE SIDE
MSHDA HOME PURCHASE PROGRAMS
MORTGAGE SERVICING RIGHTS, VALUES, TRENDS AND CHALLENGES
STRATEGIES FOR LOAN AND DEPOSIT PRICING

TECHNOLOGY TRACK
RESPONDING TO A DATA BREACH
CYBERSECURITY: TRENDS YOU SHOULD KNOW AND MONITOR
ARE YOU REALLY MANAGING YOUR VENDORS?
WHY INSTANT, WHY NOW?
MITIGATING BUSINESS COMPROMISE RISKS
UNLOCK VALE AND DRIVE EFFICIENCIES WITH CASH AUTOMATION
NAVIGATING THE AI JOURNEY