Branch Manager Certification Session II 03/07/19

Branch Manager Certification Session II 03/07/19
Workshops provide attendees with a solid foundation in managing branch offices better and producing greater results. Participants will learn and practice tested practical management techniques to help them lead their office better and become a winning operation. All methods/examples are geared to community banking situations. Many experienced bank supervisors, managers and officers have found the content helpful too.
Session II LEADING SERVICE EXCELLENCE
OBJECTIVE:
Branch Manager Session II focuses on: “The Manager’s Role in Building and Leading an Effective Service and Sales Organization.” Managers will learn to plan and direct the team toward an effective business development effort.
The participants will learn about: • Vision Review • Red Carpet Exercise • Rhythms & Routines at the Branch o Introduction to Sales o Weekly Sales Meetings o Huddles o Mid-Week Clinics • Mini Lesson: Listening for Opportunities • Sales Leadership • Discuss Challenges & Opportunities • Complete an Action Plan
When
3/7/2019 9:00 AM - 4:00 PM
Where
MBA Education Center 507 South Grand Ave Lansing, MI 48933 UNITED STATES

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