Session I - MANAGING A SUCCESSFUL BRANCH
OBJECTIVE:
Branch Manager Session I focuses on the foundation skills of a Branch
Manager. Managers learn the key elements of managing a successful
branch – selecting the team, staffing and scheduling, procedures, and
building the team.
• The Winning Branch Manager
• The Basic Principles of Leadership
• Defining the Performance Management Process
• Understanding Your Management and Leadership Style
• Coaching, Counseling, and Disciplining
• Orientation — The First 90 Days
• Creating a Fun Work Atmosphere
• Challenges We Face With Younger Employees
• Generational Approach to Motivation and Managing
• Scheduling and Staffing Today’s Work Environment
• Key Positions, Key Procedures
• Bored Board
• Complete an Action Plan